A push notification is an SMS style message that is sent to a user through the mobile app.
Many of our users choose this option as there is no additional cost, unlike SMS notifications, while having similar functionality.
When does a push notification send?
There are three variables when it comes to push notifications:
The user needs to have the mobile app installed and logged in
The app cannot be open
The Send push notification option must be checked
This means that unlike SMS, the user must have the app installed.