A group is a specific list of users who all have something in common. You can use groups to easily organize your users and admins. Groups can be used to send communications to multiple people that have something in common.
Groups
Navigate to Groups.
Click Residents then click Groups.
Filter Groups
To display groups for select communities, click Select Community to open a dropdown menu.
Check the box(s) for the desired communities. Then click the Select Community box again to close the dropdown menu.
Now only groups for the select communities will be displayed.
Creating a group
Click Create Group.
Enter a Group Name, Description, and select the Target Community. An example could be Lake front property owners.
Click Create Resident Group.
The new group will be listed under Group Management but will not yet contain any members.
Adding members to a group
From the Groups page, click the kebab icon on the line of the desired group to open the actions menu.
Click Add Members to Group.
Click Select Resident to open the dropdown list. Click the desired user.
Click Add Member.
The number of users in the group will update.
Removing users from a group
From the groups screen click the View Members eye icon.
Next to the user, click the Trash Can icon in the Remove Members column.
The user will be removed from the group.
Sending a message to a group
If you want to quickly send an alert to a group of users, follow these steps:
Navigate to Groups.
Click Residents then click Groups.
Click the three dots (kebab icon) on the group you want to send a message to.
Select either SMS or Email message type.
PLEASE NOTE: There is an additional cost to the community for each
SMS message sent.
Enter the desired Title and Body for the email.
If you would like to send the message at a later day or time, click the Scheduled message slider icon.
Click Send.
Your message will be sent, and you will be brought back to the Group Management page.
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Delete a group
To delete a group, click the kebab icon corresponding to the desired group.
Click Delete Group.
The Group will be removed.